About Mark O'Neill

Authored 1 article.

Mark O'Neill is a staff writer for Small Business Trends, covering software and social media. He is a freelance journalist who has been writing for over 25 years, and has successfully made the leap from newspapers and radio onto the Internet. From 2007-2013, he was the Managing Editor of MakeUseOf.com.


  • No Such Thing As Bad Publicity? Apparently There Is

    Features, May 09, 2014

    Think all that matters is how much people are talking about your brand online? Think again. A recent study finds sentiment is more important than volume of online conversations when it comes to driving sales.