Coliseum Health System Offering Insurance Hotline

Staff Report From Middle Georgia CEO

Thursday, May 21st, 2020

As a member of the HCA Healthcare family, Coliseum Medical Centers and Coliseum Northside Hospital are now offering a free service to help individuals who may have lost their health insurance coverage as a result of the economic impact caused by the coronavirus.

“Just as we set up a COVID-19 hotline at the start of the crisis, we want to make sure we’re there to help our community as we move forward,” says Stephen J. Daugherty, Chief Executive Officer of Coliseum Health System.

Anyone can call the insurance hotline to receive free, confidential and personalized guidance. Hotline advisors can answer many of the most common questions and issues related to health insurance coverage, such as:

Continuing your employer's existing plan if you have recently lost your job (COBRA and other options)  

Applying for coverage via a spouse's benefit program

Resources that may help offset the costs of health insurance

Medicaid: Government healthcare for those that meet certain criteria

State and federal health insurance exchanges (such as the Affordable Care Act), including how to enroll due to a changing life event

Coliseum Health System does not represent any company selling insurance plans.  The goal of the insurance hotline is simply to help the community confidently manage their health needs. There is no cost for this service.

Coliseum Medical Centers and Coliseum Northside Hospital have seen a trend where patients are hesitant to come to the hospital when they are experiencing a medical emergency.  One reason people are not seeking care is because of lack of insurance.

Dr. John Shivdat, Medical Director of the Emergency Department at Coliseum Medical Centers said, “We are here for all emergencies no matter your financial situation, but we know that many people are delaying the lifesaving medical care they need. We are in the business of helping people – and that’s exactly what we are doing by offering this free service.”