Children’s Hospital Now Offers Patients “Driving Experience”

Staff Report From Middle Georgia CEO

Friday, August 24th, 2018

Beverly Knight Olson Children’s Hospital, Navicent Health unveiled a new mode of patient transportation designed to improve the patient experience and ensure hospital stays are fun and exciting for young patients. The new remote-controlled vehicle will allow young patients to “drive” through the halls of the hospital for various diagnostics and procedures.
 
The first of a new fleet of vehicles, a Jeep Wrangler model, was introduced today. The Jeep was purchased by Navicent Health’s Digital Innovation Group, a team of information technology professionals who seek new ways to implement technology in order to improve patient care and the patient experience at Navicent Health.
 
“Our Information Technology team works diligently to find creative technology solutions for patient engagement. Our Digital Innovation Group focused their attention on new ways to transport children, and we are pleased with their solution. While the wagons used in the past were a great first step, we believe the remote-controlled cars will be a fun and exciting way to improve each child’s experience,” said Omer Awan, Chief Information Officer for Navicent Health.
 
The remote-controlled vehicles can accommodate patients weighing up to 100 pounds. Using a 12-volt rechargeable battery, the vehicles may be controlled using the steering wheel and pedal, or by using a remote control. At BKO, all vehicles will be controlled by remote as staff members guide patients through the halls while still simulating a driving experience. The intent is to calm children and allay their fears by offering a fun mode of transportation to and from procedures and diagnostic testing.
 
“At Beverly Knight Olson Children’s Hospital, we are very cognizant of the fact that children aren’t just small adults. We go out of our way to ensure each child has a great experience at our hospital, and this new mode of patient transportation will help us achieve that goal. We are so thankful to our staff as well as the community for their support of this project,” said Missi Upshaw, Pediatric Director and Project Manager for BKO.
 
Thanks to the generosity of a local donor, who wishes to remain anonymous, BKO will soon offer a full fleet of vehicles for its patients.
 
“Children’s Hospital, Navicent Health has always relied on philanthropic support. We are grateful to our anonymous local donor for bringing us this idea, and to our Digital Innovation Group for assisting with the implementation. Each gift made to the Beverly Knight Olson Children’s Hospital campaign will be an investment not only in the children of today, but for the generations to come,” said Ellen Terrell, Chief Development Officer for Navicent Health Foundation.