In Early March, Macon-Bibb E-911 began using a new computer-aided dispatch system that came with New World’s public safety software that was purchased as part of consolidation. The entire New World system cost approximately $2 million in Special Purpose Local Option Sales Tax funds that were set aside for public safety.
 
The new system will be on display for the Commission, SPLOST Advisory Committee, Department Heads, and the media on Monday, April 25 at 11:30 a.m. The E-911 Center is located 911 Center Street. E-911 Director Captain Donnie Self will discuss the new systems and show how dispatchers are using it, and Bibb County Sheriff David Davis will have vehicles on hand to show its use in the field.
 
According to E-911 Director Captain Donnie Self, the new system will show dispatchers in the Center the closest unit that can respond to a call based on maps showing vehicle locations in real time. This will help reduce call response times by dispatching the closest responder.
 
“We can help our responders get to a call faster, which allows us to improve the safety of the public. Additionally, we can help protect the safety of our responders because we will know where they are at all times,” adds Captain Self. “If an officer is checking on something and we can’t get a response from them, we’ll know where their vehicle is located so assistance can be dispatched.”