Macon Automotive Technician Frankum Earns Mopar 'Top Tech' Honors

Press release from the issuing company

Friday, February 6th, 2015

Charles Frankum, a technician at Five Star Dodge Chrysler Jeep, located in Macon, Georgia, earned a prestigious Mopar "Top Tech" award, bestowed upon FCA US LLC technicians who provide elite customer service. Frankum is one of the top 27 technicians out of more than 20,000 eligible participants to earn 2014 Mopar "Top Tech" honors.

The Mopar "Top Tech" Program, reintroduced for 2014, rewards technicians who maintain and repair vehicles in a quick and efficient manner, delivering superb customer service. Techs are also recognized for their proficiency in areas including training and diagnostic capability.

Gray native Frankum displayed a consistently high level of commitment and dedication in the service lane. As part of the Mopar "Top Tech" program, Frankum was treated to a two-day, all-inclusive trip to FCA US headquarters in Auburn Hills,  Michigan, with activities including a tour of developmental labs and the FCA US wind tunnel, a visit to the Sterling Heights (Michigan) Assembly Plant, industry preview access to the North American International Auto Show in Detroit and recognition from Pietro Gorlier, President and CEO - Mopar Brand Service, Parts and Customer Care, FCA - Global, at the 2014 Mopar "Top Tech" awards banquet in Metro Detroit.

"Charles Frankum is a superstar of the service lane, a technician who keeps customers coming back to our FCA US dealerships," said Gorlier. "It is truly a great honor to receive one of only 27 Mopar 'Top Tech' Awards handed out in 2014. We thank Charles for his elite customer service and the team at Five Star Dodge Chrysler Jeep for nurturing a fantastic work environment in which technicians such as Charles can thrive."