Cox Communications Brings a Strong Commitment to Middle Georgia

Barbara Kieker

Tuesday, June 9th, 2015

In its 50 years of service to the Middle Georgia community, Cox Communications has expanded its cable TV focus to include broadband, phone, business services and most recently home security. Homelife, the Cox home security and automation product, launched in Middle Georgia in first quarter 2015. 

“Cox Communications is the third largest cable company with more than 6 million customers across the U.S. Our company delivers the same products and services to Middle Georgia as we do in larger markets like Tucson and Las Vegas,” said Lynn Murphey, Cox Communications Executive Market Leader for the Middle Georgia area. 

“We’re committed to Middle Georgia with about 130 employees here and growing.”

Cox Communications is privately owned by the Cox family through Cox Enterprises, a communications, media and automotive services company that is headquartered in Atlanta and has more than $17 billion in annual revenues. Among the company’s well-known brands are Kelley Blue Book, AutoTrader and ValPak. According to Murphey, Cox Communications is “a very large asset within the organization.”

Connecting small businesses

Cox has consistently increased its Internet speed offerings, with about 75 percent of customers in Middle Georgia seeing increased speeds in 2014, according to Murphey. Currently, Cox has launched 1 Gigabit residential service in parts of Arizona, California, Nebraska and Nevada, and  plans to offer 1 Gigabit speeds in  all markets by the end of 2016. In Middle Georgia, Cox already offers a 1 Gigabit commercial service.

“Last year we launched leading-edge Internet service to the Bibb County School District. Their data center is connected via multiple 40 Gigabit circuits. Every school has from 1 to 10 Gigabit service and WiFi in the classrooms,” Murphey said. 

Cox customers also have free access to more than 400,000 WiFi hot spots when they travel outside of Middle Georgia through an agreement between the large cable companies including Cox, Time Warner Cable, Charter and Comcast. Customers can log on to WiFi service on the road using their Cox Communications user id. 

“Our customers want quick access to information and entertainment wherever they are,” Murphey said.  “Not only are we providing our customers access to over 400,000 WiFi hotspots throughout the country in cities such as Atlanta, New York, Orlando and Las Vegas, we are also making it convenient and simple for customers to locate and logon to these hotspots through their Cox account.  This is just another great benefit that Cox offers our customers.”

A strong community partner

Murphey reports that Cox Communications provided approximately $500,000 in cash and in-kind service support to the Middle Georgia community in 2014. The company supports a number of nonprofit organizations including Habitat for Humanity, the Macon Housing Authority and local museums, and Cox employees volunteer their time as well.

Cox is one of the partner organizations in Connect2Compete, a national nonprofit organization that includes government, nonprofit and private sector partners dedicated to improving lives through the power of the Internet. Cox helped pilot Connect2Compete in Middle Georgia in 2012. 

“We partnered with the Knight Foundation to offer discounted Internet service to qualified households. Other partners provide discounted hardware and training. It’s a holistic approach,” Murphey said. 

“Our market leads the Southeast region in Connect2Compete success stories. It’s really put Middle Georgia on the map. Nothing makes me more proud than working for a company which is so deeply committed to the success of our Middle Georgia community” 

More information on Cox Communications is available at cox.com.

About Barbara Kieker

Barbara Kieker is a freelance writer who writes on business-related topics for a number of web-based properties. She also provides communications services to Fortune 500 corporations, small businesses and nonprofit organizations.