State Bank & Trust's Altera Payment Solutions is Helping Businesses Grow & Become More Efficient

Thressea Boyd

Thursday, June 11th, 2015

Business owners perform many administrative duties each day to help their company grow and prosper. The responsibility of managing payroll and other human resource functions can often be overwhelming and complex. Altera Payment Solutions, part of State Bank & Trust, provides payroll expertise focused on the needs of small businesses. 

“By outsourcing payroll, small businesses can focus on growing their business and revenue without having to worry about all the tedious and cumbersome processes that go along with payroll,” said Kimberly Anthony, Senior Relationship Manager with Altera. “Our staff has the same core management team of 14 plus years and 12 years average employee experience in payroll and public accounting. Altera has a stellar reputation with the IRS; clients have never paid a tax penalty while using Altera.” 

The Altera team also assists its clients stay informed on the latest regulations and standards associated with hiring practices and other human resource functions. Altera’s information technology staff will assist with the integration of accounting and HR systems into the client’s current software and business practices.

Altera’s Human Resource Information System (HRIS) allows clients to have a fully automated HRIS system, benefits, labor management, improve workforce talent via recruiting, assessment and performance management. Clients using Altera for payroll plus HRIS will create savings based on efficiency, reduced labor costs, and improved work-flow processes.

“With Altera’s dedicated team, we can help our clients determine ways to make their payroll and HR department more efficient and streamlined by using our automated products,” said Anthony. “We are not a ‘fit in the box’ company. We strive to meet each company’s individual needs.” 

Developing a customized payroll process for each client is an important part of Altera’s services. Clients are first assessed by the Altera team to determine how to make the business more efficient from a payroll aspect. Then each client is assigned a processor that supports the business and helps as needs change.  

“Our clients will never call and get a voicemail service,” Anthony explains, “We have a live person our clients can reach when they need something.”

Altera was acquired by State Bank & Trust in 2012 and another way the bank expands relationships with customers. 

“Being part of State Bank is a huge advantage for Altera,” said Anthony. “Having the solid footprint of a bank along with Altera’s reputation gives clients the peace and comfort knowing they will be fully taken care of. The safety and security of a strong community bank, with the service one expects from a small company.”

For more information, contact Kimberly Anthony at 478-477-6060.