Home › Authors › Pete Tosh

About Pete Tosh

Authored 17 articles.

Articles

• Pete Tosh: Due to Covid Employee Engagement is a Hot Topic! And for Proven Reasons

  News, October 30, 2020

• Pete Tosh: What Do You Want Your Employees to Experience – During & After COVID?

  Features, August 12, 2020

  With the mass layoffs that have occurred due to COVID, it is tempting to think that employees will be engaged if they have a job. But the Employee Experience you create today will be what your employees remember six months from now in a stronger economy & job market.

• Pete Tosh: How to Re-Engage Your Current Workforce Following a Lay Off

  Features, July 10, 2020

  There have been over 40 million unemployment claims filed recently in the U.S. & our unemployment rate stands at a shocking 11% - after hitting historic lows prior to COVID. The employees who have lost their jobs - due to this pandemic versus their performance - deserved all the assistance organizations could provide them.

• Pete Tosh: Leading Those Employees Having Difficulty Working Remotely

  Features, June 03, 2020

  As if Covid-19 has not created enough challenges, leaders are finding that some of their formerly most productive office employees are not performing well remotely. And some empathetic leaders are avoiding initiating the coaching conversations needed to get these employees back on track. This is all too common in that in one study 18% of the executives surveyed said that holding employees accountable is their greatest weakness.

• Pete Tosh: Leadership Tactics for Maintaining Engagement & Productivity During This Crisis

  News, May 08, 2020

• Pete Tosh: Proactive Leadership for Employees in a Reactive Mindset

  News, April 27, 2020

• Developing Your Business Response Plan to Mitigate the Impact of COVID-19

  News, April 10, 2020

• Pete Tosh: Leadership-20 Versus COVID-19

  Features, April 06, 2020

  You don’t need me to tell you that COVID – 19 has dramatically changed life as we have known it. We have never faced these types of challenges which have disrupted both our business & personal lives. It’s important for leaders to recognize that we have little precedent as to how you as a leader & your business should react. We are all creating the playbook day by day & together learning how to operate in this new “normal.”

• Pete Tosh: 3 Steps to Strategic Leadership

  Features, March 13, 2017

  Georgia Employers’ Association and the Focus Group presented the first session of the popular five-part Managerial Leadership Skills Series on January 27th. The following article by facilitator Pete Tosh provides background for the first session: Progressing from a Traditional Manager to a Strategic Leader.

• Frequent Coaching: Employees & Organizations Benefit But Some Managers are Hesitant

  Features, October 06, 2015

  Responses to a recent survey by Training magazine show that the majority of employees want to be Coached.

• Pete Tosh: How Do Your Customers Define Value?

  Features, September 11, 2015

  All for-profit organizations are striving to provide value to their customers while functioning in competitive business environments. And value to all customers is what they get vs. what it cost them.

• Pete Tosh on Giving Good Signals But Not Getting a Good Reception with Employees

  Features, May 26, 2015

  Managers recognize the benefits of developing their teams through daily coaching supported by more formal performance appraisals. And we want to assume that most do their best to apply the coaching techniques they have learned on-the-job or acquired through training. But research shows that far too many times coaching messages don’t ‘stick’.

• Pete Tosh on Succession Planning: Turning Today’s Concerns into Tomorrow’s Readiness

  Features, April 16, 2015

  Fortune 500 companies & small family businesses alike share a business need - insuring that they have the talent necessary to effectively lead their organizations in the future. One of the most significant contributions a leader can make is insuring his/her business’ continuity & sustainability - by having employees who are willing & capable of filling each key position with a plan for doing so when the need arises.

• Pete Tosh on Interviewing & Selecting: Most of Us Gravitate Toward Applicants Like Us

  Features, February 06, 2015

  Few leaders would argue with the thought that the Recruiting, Interviewing & Selection process significantly impacts their organization’s productivity, customer satisfaction, growth & profitability. And, of course, the effectiveness of that process can be no greater than the quality of the interviews themselves. Middle Georgia's Pete Tosh gives us four, proven best practices for assessing talent.

• Pete Tosh on Using Customer Emotions to Generate Customer Loyalty

  Features, January 12, 2015

  Positive customer experiences should be the goal of your and all organizations. And these positive experiences result in-part from satisfying three primary customer needs. But, as you know, shaping positive customer experiences is complex – let me illustrate with a personal experience.

• Pete Tosh: Your Company Has More Than One Culture

  Features, December 10, 2014

  Organizations devote considerable resources to developing business plans. But alone those plans are of little value; they require employees who want to execute them. Far more plans fail due to lack of execution than due to a poor plan. Emotionally engaged employees are a pre-requisite to the execution of any business strategy.

• Pete Tosh: ‘Who Would Work If They Didn’t Get Paid?’

  Features, August 29, 2014

  The economy is making modest progress, there are significantly fewer layoffs & many organizations are adding to their work force. One of the by-products being a significant number of employees – after weathering layoffs, added work load, salary freezes, increases in their contributions to benefit plans, etc. - are exploring these new job opportunities.